To users with products registered before May 1st, 2012:
In order to benefit from our new web support and download service, please proceed as follows:
(1) Register with the same email address you have used for your original product registration. If you have already registered again, log in.
(2) When you are logged in, this Support page will show a button "Update Support". Click on this button and all your existing products' registrations will be renewed.